Privacy Policy
This Privacy Policy describes how fbb777 collects, processes, stores, and protects the personal information of players registered at fbb777.app. It is written in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the requirements of PAGCOR's licensing framework for online gaming operators in the Philippines.
Our Privacy Commitments to You
A summary of the core privacy principles that govern how fbb777 handles your personal data. Full details are in the policy sections below.
All data transmitted between your device and fbb777's servers is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banks and major financial institutions. Your login credentials, payment details, and personal information are encrypted in transit at all times.
fbb777 does not sell, rent, or lease your personal information to third parties for marketing or commercial purposes. Your data is used only for operating your account, complying with PAGCOR and AMLC requirements, and improving the fbb777 platform — nothing else without your explicit consent.
fbb777 processes personal data in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules. This means you have enforceable rights over your data — the right to access, correct, object, erase, and port your information — exercisable through our Data Protection Officer.
fbb777 collects only the personal data that is necessary for the specific, declared purposes listed in this Policy. Data collected for account registration is not repurposed for unrelated marketing. Data collected for KYC compliance is not used for game recommendations. Each data category serves its stated purpose only.
Your personal data is not kept indefinitely. fbb777 applies specific retention periods to each category of personal information — account data is retained for 5 years after account closure for regulatory compliance, while certain marketing preferences are deleted upon opt-out. Retention periods are defined in Section 9 of this Policy.
In the unlikely event of a personal data breach that poses a real risk of serious harm to affected players, fbb777 will notify you and the National Privacy Commission (NPC) within 72 hours of discovering the breach, as required under Philippine law. You will receive clear information about what happened and what steps are being taken.
Introduction & Scope
This Privacy Policy ("Policy") is issued by the operator of fbb777.app ("fbb777," "we," "us," or "our") and applies to all personal data processed in connection with the operation of the fbb777 online casino and sports betting platform, including:
- All registered player accounts on fbb777.app
- Visitors to fbb777.app who have not yet registered an account
- Individuals who contact fbb777 through live chat, email, Messenger, or Viber
- Former players whose accounts have been closed but whose data is retained for regulatory compliance purposes
This Policy is intended to give you a clear, plain-language understanding of exactly what personal data fbb777 collects, why it is collected, how it is used and protected, with whom it may be shared, and what rights you have over your own information. We have written this Policy to meet the requirements of the Philippine Data Privacy Act of 2012 (RA 10173) and the guidance issued by the National Privacy Commission (NPC).
This Policy should be read alongside fbb777's Terms & Conditions, available at /terms-conditions, which govern the broader contractual relationship between you and fbb777.
Identity of the Data Controller
The Data Controller responsible for your personal information processed through fbb777.app is the licensed operator of the fbb777 platform, operating under a valid PAGCOR license for online gaming services in the Philippines.
For all privacy-related inquiries, data subject rights requests, and complaints regarding the handling of your personal information, you may contact fbb777's designated Data Protection Officer (DPO) using the contact details provided in Section 16 of this Policy.
fbb777's Data Protection Officer is registered with the National Privacy Commission in accordance with NPC Circular 16-01 and its subsequent amendments. The DPO is responsible for ensuring fbb777's compliance with the Data Privacy Act of 2012 and for handling all data subject rights requests submitted by Philippine players.
Personal Data We Collect
fbb777 collects the following categories of personal data, depending on the nature of your interaction with the platform:
3.1 Registration & Account Data
- Full legal name (as it appears on your government-issued ID)
- Date of birth (for age verification — you must be 21 or older)
- Residential address (barangay, city/municipality, province)
- Philippine mobile number (used as primary account identifier)
- Email address
- Username and hashed password
- Account creation date and device/browser fingerprint at registration
3.2 Identity Verification (KYC) Data
- Copies of government-issued photo identification (Passport, PhilSys, SSS ID, UMID, Driver's License, PRC ID)
- Selfie photograph (where requested for liveness verification)
- Source of funds documentation (where required by AMLC obligations)
3.3 Financial & Transaction Data
- GCash or PayMaya account number (mobile number linked to your e-wallet)
- Bank account details for BPI, BDO, Metrobank, or InstaPay withdrawals
- Deposit and withdrawal transaction history including amounts, timestamps, and reference numbers
- Wagering history including game names, bet amounts, outcomes, and timestamps
- Current and historical wallet balances
3.4 Technical & Usage Data
- IP address and approximate geographic location derived from IP
- Device type, operating system, and browser version
- Session start and end times
- Pages visited, games launched, and features used within the fbb777 platform
- Technical error logs relevant to your account or session
3.5 Communications Data
- Contents of live chat conversations with fbb777 support agents
- Email correspondence with support
- Messenger and Viber message records where you contact fbb777 through those channels
How We Collect Your Data
fbb777 collects your personal data through the following methods:
- Directly from you: When you register an account, submit KYC documents, make deposits or withdrawals, place bets, contact support, or update your account settings
- Automatically: Through the platform's technical systems — session logs, IP logging, device fingerprinting, and cookie-based tracking as described in Section 11
- From third-party payment processors: GCash, PayMaya, BPI, BDO, and Metrobank provide transaction confirmation data that fbb777 uses to verify deposits and process withdrawals
- From identity verification services: Third-party KYC verification providers that fbb777 may engage to assist with document verification, liveness checks, or watchlist screening
- From regulatory authorities: PAGCOR or AMLC may instruct fbb777 to collect additional information about specific accounts in connection with regulatory investigations
Purposes & Legal Basis for Processing
fbb777 processes your personal data for the following purposes, each supported by a valid legal basis under the Data Privacy Act of 2012:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration data, contact details | Contractual necessity |
| Age and identity verification (KYC) | KYC documents, date of birth | Legal obligation (PAGCOR, AMLA) |
| Processing deposits and withdrawals | Financial data, transaction history | Contractual necessity |
| Anti-money laundering monitoring | Transaction data, KYC data | Legal obligation (RA 9160, AMLA) |
| Responsible gaming monitoring and interventions | Gaming history, session data, financial data | Legal obligation (PAGCOR RG framework) |
| Customer support services | Account data, communications data | Contractual necessity |
| Fraud detection and security | Technical data, transaction data, IP logs | Legitimate interests |
| Platform analytics and improvement | Anonymised/aggregated usage data | Legitimate interests |
| Promotional communications | Contact details, gaming preferences | Consent (opt-in) |
| Regulatory reporting to PAGCOR/AMLC | Transaction data, identity data | Legal obligation |
Sharing Your Personal Data
fbb777 does not sell your personal data. We share your personal information only in the following specific circumstances and only to the extent necessary for the stated purpose:
- PAGCOR: As fbb777's licensing authority, PAGCOR is entitled to access player data for regulatory inspection, audit, and compliance verification purposes
- Anti-Money Laundering Council (AMLC): fbb777 is legally obligated to submit Suspicious Transaction Reports (STRs) and Covered Transaction Reports (CTRs) to the AMLC where transactions meet the applicable thresholds under RA 9160
- Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and InstaPay receive only the transaction data necessary to process your deposits and withdrawals
- Game providers: Third-party game providers (e.g., JILI, Evolution Gaming, Pragmatic Play) receive a pseudonymous player identifier to track your session and game history within their respective systems — they do not receive your full name, contact details, or financial information
- KYC/verification service providers: Third-party identity verification providers may receive copies of your KYC documents solely for the purpose of verifying their authenticity
- Legal proceedings: fbb777 may disclose personal data to Philippine courts, law enforcement agencies, or other competent authorities where required by law or lawful order
- Corporate transactions: In the event of a merger, acquisition, or sale of the fbb777 business, your personal data may be transferred to the successor entity, subject to equivalent privacy protections
International Data Transfers
Some of fbb777's game providers and technical service providers operate servers and infrastructure outside the Philippines. Where your personal data is transferred to a country that does not provide an equivalent level of data protection to that applicable under Philippine law, fbb777 implements appropriate safeguards including contractual clauses that impose obligations on the receiving party equivalent to those applicable to fbb777 under the Data Privacy Act of 2012.
fbb777 will not transfer your personal data internationally without ensuring that adequate protections are in place. If you wish to obtain more information about the specific safeguards applied to any particular international transfer, you may contact the fbb777 Data Protection Officer using the details in Section 16.
Security Measures
fbb777 implements a layered set of technical, organisational, and procedural security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction:
- Transport layer security: All data in transit is protected by 256-bit SSL/TLS encryption. fbb777 enforces HTTPS across the entire platform
- Data encryption at rest: Sensitive data including KYC documents and financial information is encrypted in storage using AES-256
- Access controls: Access to player personal data is restricted to fbb777 staff who need it to perform their duties, controlled by role-based access management and monitored via audit logs
- Two-factor authentication (2FA): Available for all player accounts and mandatory for fbb777 staff accessing back-end systems
- Penetration testing: fbb777's platform undergoes regular third-party security assessments to identify and remediate vulnerabilities
- Staff training: All fbb777 employees who handle personal data receive regular data privacy and security training
- Incident response: fbb777 maintains a formal data breach response plan that enables the platform to detect, contain, and notify affected parties within the 72-hour timeframe required by the NPC
While fbb777 employs industry-standard security measures, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. Do not share your password with anyone — fbb777 support will never ask for your password.
Data Retention
fbb777 retains personal data only for as long as is necessary for the purposes for which it was collected, and for the minimum periods required by applicable Philippine law and PAGCOR regulations:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | 5 years after account closure | PAGCOR licensing requirement |
| KYC / identity verification documents | 5 years after account closure | AMLA / PAGCOR requirement |
| Financial transaction records | 5 years after the transaction date | AMLA (RA 9160, as amended) |
| Gaming session and wagering history | 2 years after the session date | PAGCOR audit requirements |
| Customer support communications | 2 years after the communication date | Dispute resolution / audit |
| Marketing preferences (if opted in) | Until opt-out, or account closure | Consent-based |
| Technical logs (IP, device, session) | 90 days from session date | Security / fraud prevention |
| Responsible gaming self-exclusion records | Duration of exclusion + 5 years | PAGCOR RG framework |
Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymised. Where technical constraints prevent immediate deletion, fbb777 will apply access controls to ensure the data is not actively used and will complete deletion at the earliest practicable opportunity.
Your Data Subject Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by fbb777. To exercise any of these rights, contact the fbb777 DPO as described in Section 16. fbb777 will respond to all valid rights requests within 30 calendar days.
Request a copy of the personal data fbb777 holds about you, along with information about how it is being processed.
Request correction of any inaccurate or incomplete personal data fbb777 holds about you. Account details can also be updated directly via account settings.
Request deletion of your personal data where fbb777 no longer has a lawful basis for retaining it, subject to applicable legal minimum retention requirements.
Object to processing of your personal data for direct marketing purposes. Objections to other processing activities will be assessed against fbb777's legitimate interests and legal obligations.
Request a copy of the personal data you provided to fbb777 in a structured, commonly used, machine-readable format, where technically feasible.
If you believe fbb777 has violated your privacy rights, you may lodge a complaint with the National Privacy Commission (NPC) at privacy.gov.ph. fbb777 will cooperate fully with any NPC investigation.
Cookies & Tracking Technologies
fbb777 uses cookies and similar tracking technologies on fbb777.app. Cookies are small text files placed on your device that enable the platform to function correctly and to analyse how it is used. fbb777 uses the following categories of cookies:
- Essential cookies: Required for the platform to operate — session management, login state, security tokens. These cannot be disabled without impairing platform functionality
- Functional cookies: Remember your preferences such as language, preferred game lobby view, and responsible gaming settings
- Analytical cookies: Anonymised data on how players navigate the platform, used to improve the fbb777 user experience. No personally identifiable information is transmitted via analytical cookies
- Security cookies: Help detect and prevent fraudulent activity including bot traffic and suspicious login attempts
fbb777 does not use third-party advertising cookies or cookies that track your activity on other websites. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use the fbb777 platform.
Marketing Communications
fbb777 sends promotional communications — including bonus offers, seasonal promotions, new game announcements, and PBA/UFC event betting specials — only to players who have opted in to receive such communications at the time of registration or subsequently through account settings.
You may opt out of marketing communications at any time by updating your notification preferences in your fbb777 account settings, or by contacting support. Opting out of marketing communications does not affect essential account communications such as transaction confirmations, security alerts, or regulatory notices.
Responsible Gaming & Personal Data
As part of fbb777's responsible gaming obligations under its PAGCOR license, the platform collects and monitors gaming behaviour data — including session durations, betting patterns, deposit frequency, and loss trajectories — to identify players who may be experiencing gambling-related harm.
This monitoring is conducted pursuant to fbb777's legal obligations under the PAGCOR responsible gaming framework and constitutes a legitimate interest of the Operator and a legal obligation. The data collected for responsible gaming purposes is used exclusively for that purpose and is not used for marketing or profiling.
Where fbb777's monitoring systems flag a potential responsible gaming concern, a member of the fbb777 support team may contact you proactively via your registered mobile number or email to provide information about responsible gaming resources and tools. You have the right to opt out of such proactive responsible gaming contacts, although the platform will continue passive monitoring as required by its PAGCOR obligations.
For more information about fbb777's responsible gaming tools, including self-exclusion, deposit limits, and cool-off periods, visit our Responsible Gaming page.
Minors
fbb777 is strictly prohibited to persons under 21 years of age, as required by PAGCOR regulations. fbb777 does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the KYC process before any withdrawal is processed.
If fbb777 discovers that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated balances will be forfeited, and the personal data of the underage individual will be deleted in accordance with our data deletion procedures. The matter may also be reported to PAGCOR and, where applicable, relevant law enforcement authorities.
If you believe a minor has registered an account on fbb777, please contact support immediately at [email protected].
Changes to This Privacy Policy
fbb777 may update this Privacy Policy from time to time to reflect changes in data processing practices, regulatory requirements, or the platform's features. When we make material changes to this Policy — changes that significantly affect your rights or the way we handle your data — we will:
- Update the "Last Reviewed" date displayed in the policy header
- Notify registered players by SMS or email in advance of the effective date of the change
- Display a notice on the fbb777 platform for a reasonable period following the effective date
Continued use of the fbb777 platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the revised terms. If you do not agree with the updated Policy, you may request account closure by contacting fbb777 support.
Contact & Data Protection Officer
For all privacy-related inquiries, data subject rights requests, or complaints regarding fbb777's handling of your personal data, please contact fbb777's Data Protection Officer through the following channels:
- Email: [email protected] (subject: "Data Privacy Request")
- Live Chat: Available 24/7 via the fbb777 platform — identify your inquiry as a data privacy request at the start of the chat
- Response timeframe: fbb777's DPO will acknowledge all valid data subject rights requests within 3 business days and will provide a substantive response within 30 calendar days, or within the timeframe specified by the National Privacy Commission for the type of request
If you are not satisfied with fbb777's response to a data privacy complaint, you have the right to escalate the matter to the National Privacy Commission (NPC) of the Philippines, which serves as the supervisory authority for data protection matters in the Philippines.
Play at fbb777 with Confidence
Your data is protected. Your identity is secure. Your winnings are real. PAGCOR-licensed, GCash-powered, and fully compliant with Philippine data privacy law. 21+ only.
21+ Only | PAGCOR Licensed | RA 10173 Compliant | 256-bit SSL Protected